AfriCRM powers your customer
support, sales and marketing with
easy-to-use features
POWERED BY
AI-Powered Customer
Experience!
Seamless messaging. Powerful customer insights. All in one platform
Automate and manage customer interactions from one place with zero manual effort and faster workflows.
Convert more leads with automated tracking, personalized nurturing, and onboarding support.
Analyze customer behaviour in real time to predict and solve issues before they happen.
Capture leads, manage interactions, and convert followers into customers.
Seamlessly connect with the databases and
application
you
rely on to scale your businesses
Analyze engagement trends and improve response strategies.
Keep up with customer inquiries and never miss an important conversation.
Use AI to sort, prioritize, and manage responses efficiently.
Manage all interactions in one place for faster responses and better organization.
Keep messaging aligned across all channels to build trust and professionalism.
Run email, voice, and SMS campaigns without switching platforms.
Assign, track, and manage messages without delays.
Use AI to prioritize urgent messages and route them instantly.
Use AI-powered automation to scale customer relationships.
Deliver tailored responses, offers, and support with real-time insights.
Manage and automate customer interactions across multiple platforms for seamless communication.
Automate tasks, track leads, and resolve tickets efficiently with AI-driven tools.
Gain valuable insights and optimize your CRM strategy with real-time data analytics.
Eliminate service delays with instant access to customer data.
Save interactions, personalize messages, and track engagement to strengthen relationships.
Store and manage customer details, history, and preferences in one profile for better support.
Automate check-ins and follow-ups to keep customers engaged.
Find contacts instantly using activity, tags, or status.
Turn more leads into paying customers.
AI ranks leads by likelihood to convert, helping you focus on the right opportunities.
Manage and automate customer interactions across multiple platforms for seamless communication.
Automate tasks, track leads, and resolve tickets efficiently with AI-driven tools.
Gain valuable insights and optimize your CRM strategy with real-time data analytics.
Track and resolve customer issues from one dashboard.
Sort and prioritize tickets based on urgency and impact.
Automatically route tickets to the right team member for faster resolutions.
Analyze trends, track response times, and improve service efficiency.
Keep customers informed with automated status updates.
Automatically sort, tag, and filter messages for faster workflow.
Unify emails, chats, and messages in a single inbox to eliminate switching between platforms.
AI filters out irrelevant messages so teams focus on what matters.
Find conversations instantly using keywords, tags, or customer history.
Track incoming messages and team responses to maintain service quality.
Live analytics help teams adjust strategies instantly.
Identify patterns that reveal upsell, cross-sell, and improvement opportunities.
Manage and automate customer interactions across multiple platforms for seamless communication.
Automate tasks, track leads, and resolve tickets efficiently with AI-driven tools.
Gain valuable insights and optimize your CRM strategy with real-time data analytics.
AfriCRM powers your customer
support, sales and marketing with
easy-to-use features